Accessibility

Brookfield Zoo makes a concerted effort to make its grounds, pathways, buildings, exhibits and programs accessible to all visitors. Below is a list of resources available at Brookfield Zoo:

Accessible Amenities

Electronic convenience vehicles (ECVs), wheelchairs, child strollers, and wagons are available for rent near the North and South Gates. Due to limited quantities of ECVs and wheelchairs, we recommend reserving one in advance by calling 708-688-8347. Same day reservations are not accepted.

If a guest needs a wheelchair or ECV at the North entrance, a Crew Member can call North Buggies and someone will bring the wheelchair or ECV up to the North entrance.

Large-print maps with access information are available at Security, North and South Guest Relations.

Service Animal maps (with locations that are not ideal for assistive animals to go; ie. Hoof stock, Children’s Zoo) are available at the Security office.  All service animals should be checked in with Security

Motor Safari is wheelchair accessible and both Snowball Express buses are equipped with a motorized lift.

There are accessible parking spaces available in both lots. (The South Gate is an easier entrance for people with disabilities).

Brookfield Zoo has a teletype writer (TTY); the TTY number is (708) 688-8659, this is available at Security.

 

Visual Schedule Book for guests with communication disorders are available for loan in the North and South Guest Relations office.

Life-size statues and cutouts of animals are located throughout the zoo (gorilla, dolphin, tiger, etc.)  Also, at Wolf Woods we have bronze plaques depicting social behaviors.

Assistive Listening Devices for presentations are available for loan in the South Guest Relations office near South Gate.

Accessible picnic tables are located throughout the park.

The videos playing in The Living Coast and Seven Seas Dolphin Theater are captioned.

 
Programs and Classes

Educational programs are modified or developed to meet the needs of diverse audiences.

Sign Language interpreters are available for public programs and classes by advance request. Call 708-688-8369 to put in your request. Please allow a minimum of 2 weeks advanced notice.

Hands-on educational programs for groups with disabilities are available through Conservation Education and Training department call 708-688-8369.   

Good Works and Bridges Volunteer programs for teens and adults. Please call 708-688-8304 for information.