Age: Participants must be at least 12 years old.
Maximum Group Size: Each feeding is limited to two participants. (The cost for the Adventure is $150 total for one or two participants. It is the same cost, so you might as well bring a friend!) 
Pictures: For the safety of the penguins, you will not be permitted to take pictures during the feeding. Family members or friends will be able to take pictures for you from the guest areas located in front of the habitat.
Please be on time: Because the penguin feedings are on a set schedule they must start on time. The feeding will proceed without latecomers.
Refund Policy: The following policies are in place because making our Backstage Adventures the best possible experience they can be requires months of planning, preparation, and investment of staff resources. Upon making a reservation, we reserve a space for your party. In doing so, we are barring others from signing up as we have limited programs available. A non-refundable and non-transferable deposit is applied at the time of reservation (25% of your total reservation). Refunds are available, minus the deposit fee, up to 14 days prior to your program. Participants may be rescheduled to a different program date presuming available space. Less than 14 days prior, refunds and rescheduling are no longer possible. Participants who show up late to their program will not be able to extend the length of their program, receive a refund, or reschedule to another date.
Meeting Area: Please meet the Animal Care Specialist at the Living Coast Penguin Encounter Room. Please be on time and do not wander from that area – an animal care specialist will be with you shortly.